I still don’t understand that. At all.‘14 here. Failed, replaced - not by recall or warranty...GM and dealer helped me out with the cost, but still had to spend coin - pretty pissed as the car only had around 36k on the clock at the time. Now there’s another recall and GM said that I don’t qualify for a refund because it’s a different issue.
Hate the situation, still love the car though
Agreed, but they claimed that my rack wasn’t subject to replacement under the recall at the time. I call horsehuckyI still don’t understand that. At all.
Every recall that is issued for any car, any manufacturer, it is standard operating procedure to reimburse anyone who paid for the repair out of pocket prior to the recall. (For all I know it might be required by law)
No 14-16 SS owner should have to pay for their first EPS rack replacement. Period.
@Taze, You and I appear to be in the same boat. My mid-April 2015 build has not been called back for steering rack replacement under any of the recalls. This morning, I was told again by the GM Executive Resolution Team that my VIN was not one of the "certain" SS sedans that was included in the current recall.What about us "Not recalled" people? 😕
April 16, 2015 build
I was one of those who delayed getting it fixed on my car.I'm very surprised that there are still folks who haven't scheduled a recall service for something as inconsequential as a whole steering rack.
Having driven a car (not the SS mind you) that had a steering rack fail mid corner, I can assure you the effects are not trivial.