Join Date: Mar 2017
Location: Bucks County, PA.
SS Shopping After March Incentives
I have been mulling an SS purchase for over 9 months. I missed the Fall 2016 incentives and once again the sale promotion earlier this month. By the time I heard about the sale all the local dealers had sold out. Therefore, I have decided to prep and do my research prior any possible future sale and be ready to make a move. I figured that my best move was to go to a few dealers that have received a vehicle after the sales promotion, test drive it. and figure out what colors/transmission options are coming within 200 miles of Philadelphia.
Unfortunately my plan has run into a brick wall. I just experienced my worst car shopping experience ever. Just to level set, over the last 30 years I have purchased 15 new and 3 used vehicles from Franchise dealers - Ford, Chrysler, Lincoln, Mercury, Nissan, Mazda, BMW and Mercedes; for either myself or my wife. Most were good experiences, and a few have been OK but not great. However, today's car shopping experience takes the top looser prize.
When I first arrived at the dealer I was ignored. Numerous staff walked by and did not acknowledge my presence. So after walking around a bit and checking out the three Corvettes and two Camaros that were on the floor, I decided to wait by the reception desk. After about five minutes a lady showed up. She sat down and started working on her computer. I looked at her for about a half minute and then said - HELLO?
She then asked me if I needed help. I thought to myself - no I am just standing here pretending to be a statue. But I was civil and informed her that I wanted to talk to a sales person. After another 10 minutes wait a salesperson finally introduced himself. I asked him about the SS. It was then that he informed me that the SS that is listed on their website is still in transit. Of course I should have known that the vehicle was in transit since the following information is on their website along with the picture ...
"This Phantom Black Metallic 2017 Chevrolet SS 4dr Sdn is for sale today at XXXX Chevrolet in XXX, PA. Our sales team is available to assist you with questions you have about the Chevrolet SS, or if you wish to schedule a test drive give us a call today!"
I then asked him if he had details on when it was arriving. No he said, but I should look at their website. RIGHT... you mean the website that said you had one and that I could schedule a test drive; THAT website. I then asked him if he could find out if the dealer had any other cars on order, as I want a RPGM auto or stick. No he said, just keep looking on the website. REALLY?
By the way this sales genius did not ask for my contact info at all. I know that I must be a snob. My last three car purchases were Mercedes - ML350, C300, and GL450. But I just bought my wife a Chrysler Pacifica back in December. We arrived at the dealer 1 hour before closing, we test drove the minivan and we were out the door in the new ride within 90 minutes on arrival.
So my question to the Forum is; is the general GM sales slide due to dealers like this? If it was not for the fact that I REALLY want an SS, I would never again step into another Chevy dealers' showroom again.
On a positive note, I did get an complimentary SS sales brochure!
Please let me know your future SS purchase strategies. I would definitely like to get one but not at MSRP.
Regards... and happy hunting.